Translate the Partner Portal Content

Overview

To deliver a user-centric experience on the Partner Portal, you should create translations of the content and the application text that is visible to the user. This procedure must be repeated for each Partner Portal page. Zift PRM Admin allows you to translate the Page Title, Summary, and content to support a uniform experience.

To deliver a user-centric experience to Partner Portal users, you should create localized translations of both the content and the application text (phrases) that are visible to the authenticated user.  Unauthenticated users will only ever see the default version of the text, typically English. 

Note: Step 4 of this procedure summarizes the order of precedence for languages where the user might be eligible to see more than one. 

Before You Begin

Log into PRM Admin as a user with the right to Add a Phrase and the language rights for the target language. These rights are granted through the User Management screen (which is only available for internal users). You should also be in the Content Manager User Group.

How to Translate the Partner Portal Content

1. Navigate to Portal and CMS > Content Manager.
2. Open the desired page in the Tree View.
3. Click Add a new language. (You may need to scroll down to see it.)
4. Choose the Language (required) and Country (optional) from the drop-down lists. If you select Any Country, all users with that language preference will be shown the default version of the content for that language where available. Where the preferred language is not available, the user will see the content in the default language for that country. If a user has a preferred language and there is a country-specific version of the content available, they will be served the local content in the preferred language.
5. Click Show all Translations beneath the Translated Title field and fill in the Add new translation to: <phrase_name>.
6. Click Add / Update Translations.
7. Alternatively, the Content Editor will switch to the new language. You can select different languages to edit at the bottom of the screen.

How to Modify a User's Country and Language Settings

This procedure allows you to modify a user's country and language preferences.

1. Log into PRM Admin.
2. Use the search bar (upper right) to find the user and open the 3-panel view.
3. In the bottom panel, click More.
4. From  Person Screens list, click Contact Details.
5. [Optional] Each Person's country is determined by the Location they are associated with. If a user has transitioned to a different Location, you update this setting by selecting it from the Located at Drop-down List.
6. [Optional] To modify the User's preferred language, scroll down to the Language field and select the new preferred language from the Drop-down List.
7. Click Save.

The User preferences have now been saved. Content will be displayed to them in accordance with the translation settings described in Translate the Portal.

Related Topics

• Translate Screens
• Create Localized Versions of Media Library Resources
• Translate Partner Portal Content
• Add Translations to a Page in the Partner Portal
• Video: CMS Add Translations